Alternative dispute resolution is an informal and effective way to resolve differences in a positive manner. It is a problem-solving process rather than an adversarial process, and it allows parties to communicate directly with each other to create a mutually agreeable solution. ADR encourages all parties to keep the child’s educational needs first and foremost and to maintain positive working relationships between administrators, site staff, and parents. The goal is to help parents and district staff resolve conflicts early so they can stay focused on meeting the educational needs of the child.
WOCCSE offers parents and district staff in West Orange County schools professional facilitators trained in alternative dispute resolution. WOCCSE facilitators are available to help with any special education issue or concern. You can contact a WOCCSE facilitator and request an informal meeting, a confidential alternative dispute resolution (ADR) session, or just ask for advice by phone.
To start the process, contact your district’s special education director OR to speak to a WOCCSE facilitator, contact: Nancy Finch-Heuerman, Director (714) 903-7000 ext. 504620